✨ The Role in One Sentence

Vamo is seeking a Customer Success Manager to professionally handle customer inquiries and ensure customer satisfaction after the construction phase.

📋 What You'll Likely Do

• 40%: Professionally handle customer inquiries via phone and email.

• 30%: Independently resolve many questions and problems quickly and clearly.

• 30%: Forward technical and complex issues to the appropriate team members internally.

🧑‍💻 Profiles Doing This Job

• High Priority: Commercial background with 2 years of experience in customer support.

• High Priority: Experience in renewable energy or construction is a plus.

• High Priority: Calm and empathetic even in stressful situations.

📈 How This Role Will Look on Your CV

• Implemented and shaped a professional after-sales service as the first Customer Success Manager.