✨ The Role in One Sentence

RABOT Charge is looking for a Customer Care Specialist to be the first point of contact for our customers, providing advice and support via phone, email, and chat.

📋 What You'll Likely Do

• 40%: Advise customers via phone, email, and chat regarding our services.

• 30%: Record and maintain customer data in the company's support cockpit.

• 30%: Actively support the automation of our operational processes and contribute to customer satisfaction.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed vocational training, ideally in a commercial field.

• High Priority: Excellent German language skills, both written and spoken.

• High Priority: First experience in customer service and/or the energy sector (desirable).

📈 How This Role Will Look on Your CV

• Provided excellent customer support in a dynamic energy company.