✨ The Role in One Sentence

nuwo is looking for a Working Student in Customer Success to support customer satisfaction and collaborate with product and tech teams.

📋 What You'll Likely Do

• 40%: Provide customer support via email, phone, and live chat, addressing inquiries and troubleshooting issues.

• 30%: Monitor fulfillment and order processes to ensure smooth customer delivery.

• 30%: Gather customer feedback and collaborate with product development to improve products and services.

🧑‍💻 Profiles Doing This Job

• High Priority: Currently enrolled in a relevant field (e.g., business, marketing, customer relations).

• High Priority: Strong communication skills and a customer-centric mindset.

• High Priority: Fluent in German and proficient in English.

📈 How This Role Will Look on Your CV

• Provided exceptional customer support and contributed to product improvement in a fast-paced startup environment.