✨ The Role in One Sentence

MERSOR is seeking a Customer Success Manager to manage business customers, develop customer retention strategies, and gather feedback for platform development.

📋 What You'll Likely Do

• 40%: Manage business customers and understand their needs and questions.

• 30%: Develop customer retention strategies through events, webinars, and personal contact.

• 30%: Gather customer feedback to improve the platform and create suitable offers.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in sales and/or customer support.

• High Priority: Strong communication and negotiation skills.

• High Priority: Proficiency in German (C2+ level) and English.

📈 How This Role Will Look on Your CV

• Managed customer relationships and contributed to platform development in a fast-growing company.