✨ The Role in One Sentence

neoshare AG is seeking a Customer Success Manager to ensure optimal onboarding and integration of their platform solution for clients in the banking and real estate sectors.

📋 What You'll Likely Do

• 30%: Conduct software onboardings with clients.

• 25%: Plan and moderate introductory workshops and training sessions.

• 20%: Conduct user interviews to identify requirements and optimization potential.

🧑‍💻 Profiles Doing This Job

• High Priority: Extensive experience in Customer Success, ideally with complex software solutions.

• High Priority: Good technical understanding and willingness to learn neoshare products.

• High Priority: Clear communication and confident demeanor with clients.

📈 How This Role Will Look on Your CV

• Successfully managed software implementations and integrations in complex IT landscapes.