✨ The Role in One Sentence

Plantura is looking for a Backoffice Coordinator to ensure smooth operations and high customer satisfaction by managing administrative processes and driving automation in customer service.

📋 What You'll Likely Do

• 40%: Manage administrative processes, including payment processing and customer data maintenance.

• 30%: Coordinate with logistics and IT to ensure efficient order processing and customer communication.

• 30%: Drive automation and process optimization based on customer feedback and AI solutions.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service or back office, ideally in e-commerce.

• High Priority: Proficiency in ticketing and ERP systems.

• High Priority: Excellent German and good English skills.

📈 How This Role Will Look on Your CV

• Coordinated back office operations and improved customer service processes in a growth-stage company.