✨ The Role in One Sentence

Solsten is seeking a Senior Customer Success Manager to be the trusted advisor for gaming customers, driving adoption and delivering exceptional experiences.

📋 What You'll Likely Do

• 40%: Drive successful adoption and onboarding for gaming clients.

• 30%: Form strategic relationships with key stakeholders to understand customer business.

• 30%: Continuously improve Customer Success process to ensure exceptional customer experience.

🧑‍💻 Profiles Doing This Job

• High Priority: 4+ years of customer-facing experience in Gaming and SaaS.

• High Priority: Experience navigating customer organizational structures.

• High Priority: Passion for games, game UX, psychology, and player-centered experiences.

📈 How This Role Will Look on Your CV

• Drove customer success in a B2B gaming environment, achieving significant adoption and value realization.