Customer Success Working Student

Raus

A hospitality-tech venture offering unique escapes from urban life.

A hospitality-tech venture offering unique escapes from urban life.

Berlin

Chicago

• Entry-Level

• Hybrid

• Sales & Account Management

2025-08-22T00:02:10+00:00

2025-08-22T00:02:10+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

Raus is looking for a Customer Success Working Student to be the first point of contact for guests and handle inquiries.

📋 What You'll Likely Do
  • 40%: Process inquiries via phone, email, and ticket system.

  • 30%: Manage bookings in the Apaleo booking system.

  • 30%: Support guests during arrival and stay via email, phone, and WhatsApp.

🧑‍💻 Profiles Doing This Job
  • High Priority: Enrolled in business administration, hospitality, or tourism management.

  • High Priority: Experience in customer support or front office/reservation.

  • High Priority: Fluent in German and English.

📈 How This Role Will Look on Your CV
  • Managed customer inquiries and bookings in a fast-growing hospitality startup.

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Raus

21-100

FTE

A hospitality-tech venture offering unique escapes from urban life.

Raus is an innovative hospitality technology startup that aims to redefine the experience of taking breaks from bustling city environments. By providing a marketplace for unique accommodations, Raus connects users with sustainable travel options that promote ecotourism and enhance personal well-being.

Funding

€15.56M

HQ City

Berlin

Revenue Model

B2C

Employee Count

21-100

Last Funding Round

08/2024

Stage

Growth

Team Growth

55%

YoY Website Traffic Growth

194%

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