✨ The Role in One Sentence

AZOWO GmbH is seeking a Front-line Customer Service Representative to handle customer inquiries and provide product information.

📋 What You'll Likely Do

• 40%: Answer customer inquiries via ticket system or phone and provide information on products and services.

• 30%: Resolve customer complaints and issues via ticket system or phone.

• 15%: Document customer interactions and concerns in Confluence or as internal notes in the ticket system.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed commercial training or equivalent qualification.

• High Priority: Enjoy communicating with customers and have a high service and customer orientation.

• High Priority: Fluent in German and comfortable with English.

📈 How This Role Will Look on Your CV

• Provided front-line customer service in a fast-growing software company.