✨ The Role in One Sentence

Patronus is seeking a Senior Customer Service Representative to provide excellent customer support and drive process improvements.

📋 What You'll Likely Do

• 40%: Resolve customer inquiries and ensure a first-class customer experience.

• 30%: Analyze customer feedback and recommend process improvements.

• 30%: Collaborate with Operations and Sales teams to implement customer requirements.

🧑‍💻 Profiles Doing This Job

• High Priority: 2-5 years of experience in customer service.

• High Priority: Analytical mindset and ability to identify optimization potentials.

• High Priority: Excellent communication and empathy skills.

📈 How This Role Will Look on Your CV

• Improved customer satisfaction through effective problem-solving and process optimization.