✨ The Role in One Sentence

filu GmbH is looking for a Service Employee (m/f/d) to be the first point of contact at the reception of their new practice in Berlin, ensuring excellent customer experience.

📋 What You'll Likely Do

• 40%: Serve as the first point of contact, warmly greeting clients and their pets at the reception.

• 30%: Handle administrative communication and coordinate appointments for pet owners digitally and in person.

• 30%: Collaborate with veterinarians and TFAs to coordinate patient management and optimize workflows.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in the service sector with strong digital tool proficiency.

• High Priority: Excellent German and fluent English skills; additional languages are a plus.

• High Priority: Self-motivated and organized, with a proactive approach to process improvement.

📈 How This Role Will Look on Your CV

• Enhanced customer experience and streamlined operations in a veterinary practice setting.