✨ The Role in One Sentence

filu GmbH is seeking a Customer Service Representative to be the first point of contact at their new veterinary practice in Hannover, ensuring a positive customer experience.

📋 What You'll Likely Do

• 40%: Greet and assist customers with empathy and professionalism at the reception.

• 30%: Manage administrative communication and coordinate appointments for pet owners.

• 30%: Collaborate with veterinarians and TFAs to ensure smooth patient management and support practice operations.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service with strong digital tool proficiency.

• High Priority: Excellent communication skills in German and English.

• High Priority: Organized and proactive in improving processes and workflows.

📈 How This Role Will Look on Your CV

• Enhanced customer experience in a veterinary practice setting.