✨ The Role in One Sentence

Avelios is seeking a Customer Success Manager to support customers through onboarding, training, and continuous success with our platform.

📋 What You'll Likely Do

• 30%: Take ownership of the full customer success journey from onboarding to upselling.

• 30%: Build and maintain long-term relationships with customers and key stakeholders.

• 40%: Monitor usage and collect feedback to identify upsell opportunities and prevent churn.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in Customer Success, ideally within B2B software and/or healthcare.

• High Priority: Excellent communication skills and the ability to convey complex topics effectively.

• High Priority: Fluency in German and good proficiency in English.

📈 How This Role Will Look on Your CV

• Managed customer success in a fast-growing startup environment.