✨ The Role in One Sentence

Lead and scale Workpath's Customer Success function, driving customer transformations and ensuring long-term commercial partnerships.

📋 What You'll Likely Do

• 30%: Develop and scale a world-class Customer Success function, combining consulting with AI-based scalability.

• 30%: Drive adoption, retention, and expansion by ensuring customer outcomes are tracked and communicated.

• 40%: Lead a team of Strategy Execution Consultants, providing support in stakeholder management and account strategy.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in management consulting or SaaS Go-to-Market roles.

• High Priority: Strong communication skills and executive presence.

• High Priority: Excitement about the potential of AI.

📈 How This Role Will Look on Your CV

• Led a Customer Success function in a high-growth startup environment.