✨ The Role in One Sentence

buycycle is seeking a German-speaking Customer Support Manager to ensure customer satisfaction and contribute to the growth of a sustainable community.

📋 What You'll Likely Do

• 40%: Handle and respond to customer inquiries via email and phone.

• 30%: Resolve complex situations creatively and effectively, ensuring a positive customer experience.

• 30%: Manage communication with logistics partners to ensure seamless shipping.

🧑‍💻 Profiles Doing This Job

• High Priority: Fluency in German and strong English skills.

• High Priority: Completed degree or vocational training with initial experience in customer support.

• High Priority: Independent, proactive, and solution-oriented mindset.

📈 How This Role Will Look on Your CV

• Managed customer support in a fast-growing startup environment.