✨ The Role in One Sentence

Strategic Customer Success Manager to advocate for customers, consult on decarbonization strategies, and drive value cross-functionally.

📋 What You'll Likely Do

• 40%: Manage a portfolio of strategic customers, acting as their trusted decarbonization advisor.

• 30%: Drive customer value and account health, leading to retention and expansion.

• 30%: Create cross-functional transparency by advocating for customers to internal stakeholders.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in management consultancy or as an Enterprise Customer Success Manager at a B2B tech start-up.

• High Priority: Knowledge of climate reduction strategies and/or working with Automotive and Manufacturing industries.

• High Priority: Excellent English and German skills.

📈 How This Role Will Look on Your CV

• Managed strategic customer relationships and drove decarbonization initiatives.