✨ The Role in One Sentence

Avelios is seeking a Customer Success Manager to ensure successful customer relationships and drive customer success throughout their lifetime.

📋 What You'll Likely Do

• 30%: Manage all aspects of customer success from onboarding and training to upselling.

• 30%: Respond to customer feedback and improve internal processes & tooling.

• 40%: Build strong relationships, monitor customer data, and create training materials.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in Customer Success for B2B software solutions.

• High Priority: Completed business, medical, or technical studies.

• High Priority: Excellent communication skills in German and English.

📈 How This Role Will Look on Your CV

• Managed customer success for a B2B software solution in the healthcare sector.