✨ The Role in One Sentence

Provide support to French-speaking clients, offering comprehensive advice on insurance products and services, and contributing to process optimization at hepster.

📋 What You'll Likely Do

• 40%: Manage customer inquiries via phone and email, ensuring prompt and competent support for French clients.

• 30%: Advise customers on insurance products and services, maintaining up-to-date client information.

• 30%: Collaborate with other departments to ensure seamless communication and customer-oriented service.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in customer service or call center, ideally in customer support.

• High Priority: Fluency in French (written and spoken) and good knowledge of German and/or English.

• High Priority: Passion for customer interaction and strong communication skills.

📈 How This Role Will Look on Your CV

• Provided customer support in a fast-paced environment, contributing to process improvements and customer satisfaction.