✨ The Role in One Sentence

Sirius Music Communications GmbH is looking for a Working Student in Customer Service to support customer inquiries and improve customer loyalty.

📋 What You'll Likely Do

• 40%: Support customer inquiries via email, phone, and WhatsApp.

• 30%: Process customer requests regarding lesson packages, terms, and cancellations.

• 30%: Implement measures to increase customer loyalty and analyze existing processes.

🧑‍💻 Profiles Doing This Job

• High Priority: Currently enrolled in a university.

• High Priority: Empathetic with excellent communication skills.

• High Priority: Fluent in German (C1 or better).

📈 How This Role Will Look on Your CV

• Supported customer service operations in a fast-growing music education startup.