Customer Success Manager

Roger

Streamlining healthcare by reducing administrative tasks for doctors.

Streamlining healthcare by reducing administrative tasks for doctors.

Berlin

Munich

• Mid-Level

• Remote

• Sales & Account Management

2025-06-19T00:03:43+00:00

2025-06-19T00:03:43+00:00

About Company
About Company
About Company

TL;DR

TL;DR
✨ The Role in One Sentence

Roger is seeking a Customer Success Manager to support and guide dental customers, ensuring they maximize the benefits of our AI assistant.

📋 What You'll Likely Do
  • 40%: Serve as the primary contact for customers, building trust and guiding them through the use of Roger.

  • 30%: Guide new dental practices through the training process, setting goals and ensuring successful software implementation.

  • 30%: Address customer inquiries, resolve issues, and provide quick solutions.

🧑‍💻 Profiles Doing This Job
  • High Priority: Experience in the dental field is advantageous.

  • High Priority: Proficiency with dental software such as Solutio Charly, Dampsoft, or CGM Z1/Pro.

  • High Priority: Excellent communication and social skills.

📈 How This Role Will Look on Your CV
  • Managed customer success in a dynamic startup environment within the dental industry.

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Roger

1-20

FTE

Streamlining healthcare by reducing administrative tasks for doctors.

Roger is a Berlin-based company focused on transforming the healthcare landscape by alleviating administrative burdens faced by medical professionals. Through innovative solutions, Roger aims to enhance operational efficiency in hospitals and clinics, allowing healthcare providers to concentrate more on patient care rather than paperwork.

Funding

€7M

HQ City

Berlin

Revenue Model

B2B

Employee Count

1-20

Last Funding Round

08/2024

Stage

Growth

Team Growth

0%

YoY Website Traffic Growth

1961%

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