✨ The Role in One Sentence

We are seeking a Customer Success Manager/Project Manager SaaS to ensure customer satisfaction and successful implementation of our software solution in a fast-growing tech startup.

📋 What You'll Likely Do

• 40%: Manage the introduction and consulting of our software solution for customers from contract signing to go-live.

• 30%: Ensure customers receive a solution configured to their needs and integrated into their IT landscape.

• 30%: Collaborate with sales and product development to improve our service and product based on project experiences.

🧑‍💻 Profiles Doing This Job

• High Priority: Successfully completed studies in business informatics or business administration.

• High Priority: First experience in project management and customer support/consulting.

• High Priority: Fluent in German and English.

📈 How This Role Will Look on Your CV

• Managed customer success and project implementation in a fast-paced startup environment.