✨ The Role in One Sentence

Join Carbmee as a Customer Operations Intern to enhance customer communication and optimize platform usage through data analysis and process improvements.

📋 What You'll Likely Do

• 30%: Analyze customer interactions to identify inefficiencies and recommend strategic improvements.

• 30%: Set up and improve chatbot workflows in Intercom for efficient customer support.

• 40%: Collect, review, and organize customer feedback to improve customer insights and support sales operations.

🧑‍💻 Profiles Doing This Job

• High Priority: Enrolled in Business Administration, Data Science, or related field.

• High Priority: Strong interest in consulting, customer operations, or data management.

• High Priority: Excellent business English skills.

📈 How This Role Will Look on Your CV

• Improved customer support processes through automation and data-driven insights.