✨ The Role in One Sentence

Apaleo is seeking a Customer Support Associate to assist customers, troubleshoot issues, and enhance their experience with the Apaleo platform.

📋 What You'll Likely Do

• 40%: Assist and empower customers by diagnosing and troubleshooting platform-related problems.

• 30%: Collaborate with cross-functional teams to tackle complex challenges and enhance the Apaleo platform.

• 30%: Enhance documentation for self-service and maintain the Apaleo knowledge base.

🧑‍💻 Profiles Doing This Job

• High Priority: Proficiency in English and German (C1 level).

• High Priority: Experience in support, API, automation, or software.

• High Priority: Team player with a growth mindset.

📈 How This Role Will Look on Your CV

• Provided exceptional customer support within an API-first platform environment.