✨ The Role in One Sentence

Join buycycle as a Customer Support Specialist, ensuring smooth experiences for customers and contributing to a sustainable community.

📋 What You'll Likely Do

• 40%: Handle customer inquiries via email and phone.

• 30%: Resolve complex situations to ensure positive customer experiences.

• 30%: Coordinate with logistics partners for smooth shipping of bikes.

🧑‍💻 Profiles Doing This Job

• High Priority: Fluent in German and proficient in English.

• High Priority: Experience in customer support.

• High Priority: Proactive and solution-oriented mindset.

📈 How This Role Will Look on Your CV

• Enhanced customer satisfaction through effective support and problem-solving.