✨ The Role in One Sentence

buycycle is seeking a German-speaking Customer Support Manager to ensure customer satisfaction and contribute to the growth of a sustainable community.

📋 What You'll Likely Do

• 40%: Handle and respond to customer inquiries via email and phone.

• 30%: Resolve complex situations creatively and effectively.

• 30%: Manage communication with logistics partners to ensure seamless shipping.

🧑‍💻 Profiles Doing This Job

• High Priority: Fluency in German and strong English skills.

• High Priority: Experience in customer support.

• High Priority: Solution-oriented mindset and excellent analytical skills.

📈 How This Role Will Look on Your CV

• Improved customer satisfaction through effective problem-solving and communication.