✨ The Role in One Sentence

Support the Patient Success & Care team by handling patient inquiries and ensuring they are well-informed and guided through their therapy process.

📋 What You'll Likely Do

• 40%: Handle incoming patient inquiries via phone and email, providing efficient and professional support.

• 30%: Provide technical and organizational support to patients, resolving simple technical issues and explaining therapy procedures.

• 30%: Document patient feedback and contribute to the continuous improvement of services.

🧑‍💻 Profiles Doing This Job

• High Priority: Enrolled student in health economics, business administration, psychology, or a related field.

• High Priority: Excellent German language skills, both written and spoken.

• High Priority: Technical understanding to assist patients with IT-related questions.

📈 How This Role Will Look on Your CV

• Developed patient support skills in a health-tech environment.