✨ The Role in One Sentence

We are seeking a Software Support Specialist to provide technical assistance and ensure customer satisfaction.

📋 What You'll Likely Do

• 40%: Provide technical support to customers via phone, email, and chat.

• 30%: Troubleshoot software issues and escalate complex problems to senior support staff.

• 30%: Document solutions and contribute to the knowledge base.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in software support or a related field.

• High Priority: Strong problem-solving and communication skills.

• High Priority: Familiarity with remote support tools.

📈 How This Role Will Look on Your CV

• Provided software support in a remote environment.