✨ The Role in One Sentence

ONIQ is seeking a VP of Customer Operations to deliver outstanding value to customers and drive long-term success in their digital lean transformation journeys.

📋 What You'll Likely Do

• 40%: Lead and scale the entire Customer Operations function, including team leadership, project delivery, onboarding, and long-term customer success.

• 30%: Serve as a strategic partner to senior stakeholders at customers, building trusted relationships with C-level executives and production leaders.

• 30%: Collaborate with the Product Management team to ensure customer requirements are reflected in the product roadmap.

🧑‍💻 Profiles Doing This Job

• High Priority: Proven leadership experience (10+ years) in consulting, product, or operations management, ideally in industrial and manufacturing sectors.

• High Priority: Extensive experience in building strategic relationships with senior stakeholders.

• High Priority: Master’s degree in Mechanical Engineering, Industrial Engineering & Management, or a related field.

📈 How This Role Will Look on Your CV

• Led customer operations in a fast-growing industrial tech company.