✨ The Role in One Sentence

Capmo is seeking a Customer Success Working Student to support customers in their digital transformation journey by providing excellent service and solutions.

📋 What You'll Likely Do

• 40%: Serve as the first point of contact for customers, addressing inquiries about software usage via various communication channels.

• 30%: Collaborate with product management, account management, and sales teams to understand customer needs and integrate feedback into product solutions.

• 30%: Customize export templates and manage related projects, guiding customers through the entire process.

🧑‍💻 Profiles Doing This Job

• High Priority: Currently enrolled in a Bachelor's or Master's program in Business, IT, or related field.

• High Priority: First experience in Customer Success or Customer Care.

• High Priority: Fluent in German and English.

📈 How This Role Will Look on Your CV

• Supported customer success initiatives in a fast-growing SaaS startup.