✨ The Role in One Sentence

Startup Insider is seeking a Customer Success Manager to strengthen their team and support the leading content and data platform of the European startup scene.

📋 What You'll Likely Do

• 40%: Manage customer relationships after contract closure, ensuring smooth and successful project implementation.

• 30%: Coordinate campaign execution across various media channels, including podcasts, newsletters, platforms, and webinars.

• 30%: Handle administrative tasks such as creating booking overviews, managing advertising inventory, and ensuring timely material delivery.

🧑‍💻 Profiles Doing This Job

• High Priority: Minimum two years of professional experience in Customer Success, Sales, or After-Sales, ideally in a startup environment.

• High Priority: Strong communication skills in German and English, with presentation skills and empathy in customer interactions.

• High Priority: Tech-savvy with proficiency in digital tools like Hubspot, Google Suite, Monday, and Slack.

📈 How This Role Will Look on Your CV

• Managed customer success initiatives in a dynamic startup environment, contributing to the growth of a leading European startup platform.