✨ The Role in One Sentence

Flowers is seeking a passionate Senior Customer Success Manager to strengthen their team and play a key role in shaping the future of their innovative platform.

📋 What You'll Likely Do

• 40%: Act as the main point of contact for your own customer base and ensure long-term successful customer relationships.

• 30%: Conduct training and workshops for customers on successful use in their daily routines.

• 30%: Intensify and strategically develop existing customer relationships to identify or develop possible upsell potentials.

🧑‍💻 Profiles Doing This Job

• High Priority: Relevant work experience (at least 5 years) in Customer Success or (Key) Account Management, preferably in the IT/SaaS industry.

• High Priority: Experience with CRM systems like Hubspot.

📈 How This Role Will Look on Your CV

• Developed and maintained successful customer relationships in a fast-growing tech startup.