✨ The Role in One Sentence

Building Radar is seeking an Enterprise Customer Success Manager to drive customer adoption, retention, and expansion among our largest clients.

📋 What You'll Likely Do

• 40%: Manage relationships with enterprise customers, ensuring their success and long-term retention.

• 30%: Drive upsell and cross-sell opportunities by expanding platform adoption within accounts.

• 30%: Collaborate with Sales, Product, and Engineering to ensure a seamless customer journey.

🧑‍💻 Profiles Doing This Job

• High Priority: 3+ years in Customer Success, Account Management, or Strategic Sales.

• High Priority: Experience managing large, complex customer accounts.

• High Priority: Fluent in both German and English.

📈 How This Role Will Look on Your CV

• Managed enterprise customer relationships in a fast-growing SaaS environment.