✨ The Role in One Sentence

Zenjob is seeking an Operations Manager to manage customer support and operations for key account projects, ensuring efficient processes and customer satisfaction.

📋 What You'll Likely Do

• 40%: Manage customer support, addressing inquiries via tickets and calls, and ensuring solutions for clients and Zenjob.

• 30%: Coordinate operative processes and ensure excellent customer communication.

• 30%: Identify process improvements and support the AM Disposition Team with operational tasks.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in Operations Management or Customer Support.

• High Priority: Proficiency in Salesforce, Aircall, and Asana.

• High Priority: Strong communication and service-oriented skills.

📈 How This Role Will Look on Your CV

• Managed operations and customer support for key accounts, improving efficiency and satisfaction.