✨ The Role in One Sentence

Purpose Green is seeking a Customer Success Manager to ensure customer onboarding, retention, and success with their Green-Portal functionalities.

📋 What You'll Likely Do

• 30%: Lead customer onboarding and training, ensuring a deep understanding of Green-Portal functionalities.

• 30%: Build strong relationships with key accounts, acting as the main point of contact for strategic customers.

• 20%: Analyze customer usage patterns and feedback to identify upsell and cross-sell opportunities.

🧑‍💻 Profiles Doing This Job

• High Priority: 5+ years in Customer Success or Account Management in a SaaS environment.

• High Priority: Proven success in managing customer relationships with a focus on retention and growth.

• High Priority: Strong communication and problem-solving skills.

📈 How This Role Will Look on Your CV

• Managed customer success in a fast-growing ClimateTech startup.