✨ The Role in One Sentence

Ocumeda is seeking a Customer Success Manager to support partner opticians and improve telemedical services in Rheinland-Pfalz / Baden-Württemberg.

📋 What You'll Likely Do

• 50%: Train and support partner opticians to optimize telemedical service offerings.

• 30%: Serve as the main point of contact for partners and customers, fostering interpersonal relationships.

• 20%: Contribute creatively to operational processes, ensuring quality scales effectively.

🧑‍💻 Profiles Doing This Job

• High Priority: Certified Optician or Master Optician with experience in ophthalmology.

• High Priority: Experience in customer support or account management.

• High Priority: Fluent in German, with English as a plus.

📈 How This Role Will Look on Your CV

• Successfully supported and trained partner opticians, enhancing telemedical service adoption and quality.