✨ The Role in One Sentence

Ocumeda is seeking a Customer Success Manager to train and support partner opticians in offering and improving our telemedicine services.

📋 What You'll Likely Do

• 35%: Train and support partner opticians in using our telemedicine service.

• 35%: Act as the main point of contact for partners and customers on-site.

• 30%: Contribute to the design of operational processes to scale our quality.

🧑‍💻 Profiles Doing This Job

• High Priority: Certified Optician or Master Optician with experience in ophthalmology.

• High Priority: Experience in customer-facing roles.

• High Priority: Willingness to travel (approx. 35%).

📈 How This Role Will Look on Your CV

• Successfully managed customer relationships and improved service adoption in the telemedicine sector.