✨ The Role in One Sentence

Flowers is looking for a Customer Support Expert to be the first point of contact for customers and actively shape the role.

📋 What You'll Likely Do

• 40%: Analyze support requests and find technical, sustainable solutions.

• 30%: Develop the knowledge database and create customer education content.

• 30%: Conduct training and webinars to explain complex topics understandably.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in technical support or IT-related areas.

• High Priority: Strong analytical and problem-solving skills.

• High Priority: Excellent communication skills in German and English.

📈 How This Role Will Look on Your CV

• Developed and automated support processes in a fast-growing tech startup.