✨ The Role in One Sentence

LiveEO is seeking a Customer Success Manager to maximize customer value of Treeline and SurfaceScout Monitoring solutions.

📋 What You'll Likely Do

• 40%: Build and maintain strong customer relationships, acting as the primary point of contact.

• 30%: Onboard and train new customers, ensuring smooth product adoption.

• 30%: Identify up-/cross-selling opportunities and co-own contract renewal and expansion with sales.

🧑‍💻 Profiles Doing This Job

• High Priority: 5+ years of experience in customer success, preferably in SaaS.

• High Priority: Proven ability to manage large enterprise accounts.

• High Priority: Domain expertise in GIS, Remote Sensing, and geospatial.

📈 How This Role Will Look on Your CV

• Managed customer success for AI-powered satellite technology solutions.