✨ The Role in One Sentence

roadsurfer is seeking a Customer Care Manager to coordinate daily rental operations and ensure customer satisfaction in Munich.

📋 What You'll Likely Do

• 40%: Coordinate daily rental operations, ensuring smooth vehicle handover and returns.

• 30%: Prioritize customer satisfaction and ensure a positive customer journey.

• 30%: Support the Station Manager in personnel planning and agent training.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed training and 2-3 years of relevant experience in car rental or tourism.

• High Priority: Strong service and customer orientation with a friendly and open demeanor.

• High Priority: Fluent in German and English.

📈 How This Role Will Look on Your CV

• Managed customer care operations in a dynamic rental environment.