✨ The Role in One Sentence

roadsurfer is seeking a Manager Klantenservice to coordinate daily rentals and ensure smooth vehicle transfers while maintaining high customer satisfaction in Amsterdam.

📋 What You'll Likely Do

• 40%: Coordinate daily rentals and vehicle transfers with the station team.

• 30%: Ensure customer satisfaction and provide an excellent customer experience.

• 30%: Support the Station Manager with staff planning and training.

🧑‍💻 Profiles Doing This Job

• High Priority: Completed education with 1-2 years of relevant experience in car rental or tourism.

• High Priority: Strong service and customer orientation with excellent communication skills.

• High Priority: Fluent in Dutch and English.

📈 How This Role Will Look on Your CV

• Managed customer service operations in a dynamic rental environment, ensuring high customer satisfaction and efficient processes.