✨ The Role in One Sentence

roadsurfer is seeking a Customer Care Manager to coordinate daily rental business and ensure customer satisfaction in Amsterdam.

📋 What You'll Likely Do

• 40%: Coordinate daily rental business and manage vehicle handovers and returns.

• 30%: Ensure customer satisfaction and a great customer journey.

• 30%: Support the Station Manager in staff planning and training.

🧑‍💻 Profiles Doing This Job

• High Priority: Experience in car rental, tourism, or similar fields.

• High Priority: High level of service and customer orientation.

• High Priority: Fluency in Dutch and English.

📈 How This Role Will Look on Your CV

• Managed customer care operations in a dynamic rental environment.