✨ The Role in One Sentence

Prewave is seeking a German-speaking Strategic Customer Success Consultant to build relationships with strategic accounts and drive customer success.

📋 What You'll Likely Do

• 40%: Build and maintain strong relationships with strategic customers, understanding their needs and providing support.

• 30%: Collect and analyze customer feedback, identifying trends and areas for product enhancement.

• 30%: Present product capabilities to clients, creating potential for upsells and growth.

🧑‍💻 Profiles Doing This Job

• High Priority: 5+ years of experience in a customer-facing role (consulting, customer success).

• High Priority: Previous experience leading complex projects for strategic customers.

• High Priority: Fluent English and German skills.

📈 How This Role Will Look on Your CV

• Led strategic customer success initiatives, resulting in increased customer satisfaction and revenue growth.