✨ The Role in One Sentence

1KOMMA5° is looking for a Customer Care Expert to handle customer inquiries, resolve issues, and ensure customer satisfaction.

📋 What You'll Likely Do

• 30%: Handle complex technical and commercial inquiries from customers.

• 25%: Process data protection and legal inquiries in coordination with the legal department.

• 25%: Identify software and hardware errors and support the specialist departments in their resolution.

🧑‍💻 Profiles Doing This Job

• High Priority: 5+ years of experience in complaint management and/or social media management.

• High Priority: Tech-savvy with an interest in renewable energies.

📈 How This Role Will Look on Your CV

• Resolved customer inquiries and improved customer satisfaction in the renewable energy sector.