✨ The Role in One Sentence

Predium Technology GmbH is seeking a Senior Customer Success Manager to ensure an excellent customer experience and strengthen customer relationships.

📋 What You'll Likely Do

• 40%: Serve as the main point of contact for customers, identifying improvement and growth potential.

• 30%: Develop and implement strategies to enable customers to optimally use products and achieve business goals.

• 30%: Collaborate with product and sales teams to integrate customer feedback into product development.

🧑‍💻 Profiles Doing This Job

• High Priority: 4+ years of experience in customer relationship management within a B2B software company or consulting.

• High Priority: Strong communication skills and professionalism in dealing with customers.

• High Priority: Fluency in German and English.

📈 How This Role Will Look on Your CV

• Managed customer relationships in a fast-growing B2B software environment.