✨ The Role in One Sentence

Maven Clinic is seeking a Senior Director of Client Delivery to lead and scale the client implementation function, ensuring a best-in-class experience for employer and payer partnerships.

📋 What You'll Likely Do

• 30%: Lead and inspire a 10-person team, fostering a culture of empathy, accountability, and high performance.

• 30%: Oversee the end-to-end implementation lifecycle for complex employer and health plan clients.

• 40%: Drive operational excellence through process optimization, standardization, and automation.

🧑‍💻 Profiles Doing This Job

• High Priority: 10+ years in client delivery, operations, or program management within healthcare or digital health.

• High Priority: Process-oriented mindset with strong systems thinking.

• High Priority: Deep understanding of the healthcare ecosystem.

📈 How This Role Will Look on Your CV

• Led and scaled client delivery operations in a fast-growing digital health company.