✨ The Role in One Sentence

Join 1NCE as a Working Student in Platform Support, resolving customer issues and assisting with product integration in the IoT connectivity landscape.

📋 What You'll Likely Do

• 40%: Work on 2nd level customer tickets, resolving issues with tech, sales, logistics, and finance teams.

• 30%: Analyze issues and coordinate solutions within 1NCE and with suppliers, ensuring customer satisfaction.

• 30%: Assist the sales team and customers in understanding and integrating products into their environments.

🧑‍💻 Profiles Doing This Job

• High Priority: Proficient with BSS applications, API, and web interfaces.

• High Priority: Experience with Atlassian products like Jira/Confluence.

• High Priority: Currently enrolled in a Bachelor's or Master's programme.

📈 How This Role Will Look on Your CV

• Resolved customer issues and supported product integration in a pioneering IoT connectivity company.