✨ The Role in One Sentence

As a cKYX Member Interactions Analyst, you will ensure businesses stay safe and compliant by providing round-the-clock support with security reviews.

📋 What You'll Likely Do

• 30%: Make outbound calls to customers and collect required information.

• 30%: Refine and perform diligence on shared information and pass it to appropriate teams.

• 40%: Help members understand requirements and keep them updated throughout the review process.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent communication skills and a positive goal-oriented attitude.

• High Priority: Experience working in international customer support on inbound or outbound phone lines.

• High Priority: Comfortable using industry tools like Kustomer, GSuite, and Jira.

📈 How This Role Will Look on Your CV

• Provided support and guidance to customers, ensuring compliance and security.