✨ The Role in One Sentence

Tide is seeking a Customer Executive with German to provide excellent support to German-speaking businesses and help them succeed.

📋 What You'll Likely Do

• 40%: Provide support to members, tackling banking challenges and ensuring a great support experience.

• 30%: Identify areas for improvement and contribute to creating new workflows.

• 30%: Mentor new team members and assist with back-office tasks.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent spoken and written German and English skills.

• High Priority: Experience in customer service, preferably in the finance industry.

• High Priority: Proficiency in tools like Kustomer, GSuite, and Jira.

📈 How This Role Will Look on Your CV

• Provided customer support to German-speaking businesses in a fintech environment.