✨ The Role in One Sentence

Tide is looking for a Customer Service Specialist with French to help businesses in France succeed by providing excellent support.

📋 What You'll Likely Do

• 40%: Provide support to French-speaking customers, solving problems and giving clear advice.

• 30%: Identify recurring issues and help create new workflows to solve them.

• 30%: Mentor new team members and assist with back-office tasks.

🧑‍💻 Profiles Doing This Job

• High Priority: Excellent spoken and written French and English skills.

• High Priority: Experience in customer service, preferably in the finance industry or startups.

• High Priority: Proficiency in industry tools such as Kustomer, GSuite, and Jira.

📈 How This Role Will Look on Your CV

• Provided customer support in French, contributing to business success in the French market.